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July 30, 2009

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Steve Hand

That's a good point, the SLA. However, even with SLA, there are outstanding concerns about data privacy. Not only making sure that the customer's data is not leaked and meeting government regulations on that topic, but also making sure that corporate data (beyond that on the customer) is not inadvertently leaked, especially when the cloud provided has a multi-tenant cloud.

This is of course ignoring the needed ability for customers to change cloud provided. It appears the market is setting up to be, at least for the moment, several non-interoperable islands.

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